Terms of Service
For the provision of services by Stellar Tourism Innovations GmbH, Torstrasse 105-107, 10119 Berlin, Germany, Email: hello@myxentra.com (hereinafter referred to as "Service Provider") to its customers (hereinafter referred to as "Client").
1. General Provisions
1.1 These Terms of Service apply to all contracts concluded between the Client and the Service Provider under these terms.
1.2 The Service Provider is entitled to subcontract the required services in its own name and at its own expense. Subcontractors may also engage further subcontractors. The Service Provider remains the sole contractual partner of the Client.
1.3 The Service Provider does not recognize any deviating terms and conditions of the Client unless expressly agreed upon in writing.
2. Subject Matter and Scope of Services
2.1 The Service Provider delivers Software-as-a-Service (SaaS) solutions in the field of vacation rental management under the brand Xentra as an independent contractor.
2.2 The specific scope of services is subject to individual agreements between the Service Provider and the Client.
2.3 The Service Provider will perform all contractually agreed services with the utmost care and in accordance with the latest standards and best practices.
3. Client Obligations
The Client is obligated to provide all information, data, and other content required for the fulfillment of the services completely and accurately. The Service Provider is not responsible for any delays in service delivery caused by delayed or insufficient cooperation from the Client.
4. Compensation
4.1 Compensation is agreed upon individually.
4.2 Compensation is due upon completion of services. If compensation is based on time periods, it is due at the end of each period (§ 614 BGB - German Civil Code).
4.3 Upon completion of services, the Service Provider will issue an invoice to the Client via post or email (e.g. as PDF). Payment is due within 14 days of receipt.
5. Liability
5.1 The Service Provider is liable without limitation for intent or gross negligence, for negligent or intentional injury to life, body, or health, under guarantee commitments, and under mandatory statutory liability.
5.2 The Client shall indemnify and hold the Service Provider harmless from all third-party claims arising from the Client's violations of these terms or applicable law.
6. Term and Termination
6.1 The contract duration and notice periods for ordinary termination are agreed upon individually by the parties.
6.2 The right of either party to terminate the contract without notice for good cause remains unaffected.
6.3 Upon termination, the Service Provider must promptly return or destroy all documents and other content provided, at the Client's discretion.
7. Confidentiality and Data Protection
7.1 The Service Provider will treat all information obtained in connection with the engagement as strictly confidential.
7.2 The Service Provider commits to complying with all data protection regulations - in particular the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
8. Final Provisions
8.1 The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
8.2 If any provision of these terms is or becomes invalid, this does not affect the validity of the remaining provisions.
8.3 We reserve the right to terminate any contract without further notice if we detect fraudulent behavior.
8.4 The place of performance and jurisdiction is Berlin, Germany.