Terms of Service

of Stellar Tourism Innovations GmbH, Torstrasse 105-107, 10119 Berlin, registered with the commercial register of the local court of Berlin-Charlottenburg under HRB 259754 B (hereinafter "Xentra", "we" or "us"), for the use of the platform provided at app.myxentra.com and its associated services.

Last updated: 10 September 2026

§ 1 Scope, contracting party and changes to these terms

(1) These General Terms and Conditions (GTC) apply to all contracts between Xentra and the client (hereinafter "Customer"), unless expressly agreed otherwise.

(2) Xentra is entitled to engage subcontractors to fulfill the contractual services.

(3) Deviating, conflicting, or supplementary general terms and conditions of the Customer shall only become part of the contract if Xentra has expressly agreed to their applicability in writing.

(4) We may amend these terms where this is necessary to reflect changes in law, case law or requirements imposed by payment providers, booking portals or public authorities, or to cover new or changed features. We announce every amendment in text form at least six weeks before it takes effect and highlight what is changing.

(5) If you do not object in text form before the amendment takes effect, it is deemed accepted. We point this consequence out separately in the announcement. If you object, you may terminate the contract without notice and free of charge as at the date the amendment takes effect; until then the previous version continues to apply.

(6) This platform is primarily aimed at businesses within the meaning of § 14 German Civil Code (BGB). If you enter into the contract as a consumer within the meaning of § 13 BGB, mandatory consumer protection rules take precedence; in particular you have the right of withdrawal under § 24, and paragraph (5) applies to you subject to the proviso that an amendment requires your express consent where it concerns the core of the service or the fees.

§ 2 Scope of services

(1) Xentra offers SaaS services (Software as a Service) for the management and optimization of serviced apartments and short-term rentals. The scope of services includes in particular:

Booking management and analysis tools
Document analysis and data extraction
Digital guest registration and check-in management
Tax calculation and overview tools
Insurance brokerage for hosts
Interfaces to third-party providers (e.g. channel managers, payment service providers)
Connectivity to booking portals and channel managers, including calendar and rate synchronisation
Guest communication via email, SMS, WhatsApp and the inboxes of connected portals, including message automations
Management of access systems (smart locks, keypads, intercoms) and issuing of time-limited access codes
Transmission of guest registration data to registration and tourist tax portals and to public authorities
Collection of tourist tax, deposits and paid extras from the guest
Creation of invoices, credit notes and cancellation documents in the customer's name, including electronic invoice formats
Owner and manager settlements including calculation of commission, fees and balances
Booking widget, direct booking flow and website builder including custom domains and sending domains
Task, cleaning and staff scheduling management via sub-accounts
AI-assisted features (draft texts, translations, transcription, document analysis, automated guest replies)
Public application programming interface (API) and outgoing webhooks
Mobile applications for iOS and Android including push notifications

(2) The specific scope of services is determined by the selected plan or the individual agreement. Xentra reserves the right to continuously develop and improve the services, provided this is reasonable for the Customer.

(3) Xentra expressly points out that the tools provided do not constitute tax, legal, or financial advice. The Customer is obligated to independently verify all results and calculations and, if necessary, consult qualified professionals.

§ 3 Conclusion of contract, modules and preview features

(1) The contract is concluded upon confirmation of your order or activation of your account. Individual features are structured as modules and are available depending on your plan, your country or explicit activation by us. The visibility of a module in the interface does not create a right to use it.

(2) Features marked as preview, beta or "coming soon" are provided without any warranty as to availability or quality. We may change, restrict or discontinue them at any time. Do not use them for processes whose results you cannot verify yourself.

§ 4 Your duties to cooperate

(1) The Customer is obligated to provide all data, information, and documents required for service delivery in a timely and complete manner.

(2) The Customer ensures that the data provided by them is correct and up to date. Xentra assumes no liability for errors resulting from incorrect or incomplete information provided by the Customer.

(3) The Customer is obligated to keep their access credentials confidential and to protect them from access by third parties.

§ 5 Acceptable use and suspension

(1) You use the platform only for your own business purposes and within applicable law. The following are prohibited in particular: unlawful, misleading or infringing content; unsolicited bulk messages to guests; circumventing the terms of connected booking portals, payment providers or messaging services; automated bulk querying outside the designated interface; and any attempt to access other customers' data.

(2) In the event of a breach we will normally first ask you to remedy it and set a reasonable deadline. In the case of serious breaches, imminent harm to third parties, payment default, or at the request of a payment provider or authority, we may temporarily suspend individual features or the account. We inform you of the reason and scope and lift the suspension as soon as the reason no longer applies. The right of termination under § 22 remains unaffected.

§ 6 Fees, commission and price changes

(1) The remuneration is based on the selected plan or the individual agreement. All prices are exclusive of statutory VAT.

(2) Unless otherwise agreed, fees fall due at the beginning of the respective billing period and are collected automatically via the payment method you have stored. Invoices without a stored payment method are due for payment in full within 14 days of receipt.

(3) In the event of late payment, Xentra is entitled to charge default interest at the statutory rate and to restrict access to the platform.

(4) In addition to the plan fee, Xentra receives a commission on payments collected from guests through the platform. It amounts to 5 % of the net amount plus the statutory VAT of your country of establishment and is withheld at the time of the guest's payment; the remainder is credited to your payout account. Commission applies in particular to booking and additional services, tourist tax service fees and invoices paid through the platform. Pass-through items are exempt, namely the municipal tourist tax itself, deposits and insurance premiums. You receive a monthly invoice for the commission withheld.

(5) We announce price changes in text form at least six weeks before they take effect. If we increase the plan fee or the commission rate, you may terminate the contract without notice as at the date of the increase; we point this out in the announcement. Adjustments that merely pass on a change in statutory VAT are not a price increase in this sense.

§ 7 Payment processing, deposits and refunds

(1) Xentra is not a payment service provider. Payments from your guests are processed by our payment provider Stripe. For this you enter into a separate contract with Stripe (Connected Account Agreement) and undergo its identification and verification procedures. We have no influence over whether Stripe opens, maintains, restricts an account or withholds balances. The country selected when the account is opened is permanently fixed at Stripe and cannot be changed later, so check it carefully.

(2) Payments are routed technically through a Xentra account so that commission, tourist tax and additional services can be split in a single transaction. Your guest's bank statement may therefore show a payee referring to Xentra. You remain the beneficial owner of the booking proceeds; you alone are your guest's contracting party for the accommodation service. Payout frequency and limits follow the settings of your Stripe account.

(3) Deposits. During online check-in, usually only the guest's payment method is stored initially; the actual authorisation of the amount happens automatically shortly before departure and is time-limited. Whether, in what amount and on what grounds a deposit is retained is decided exclusively by you; the burden of proof towards the guest lies with you. Xentra checks neither the grounds for damage nor the proportionality of the retention and is not a party to any dispute between you and your guest.

(4) Refunds and chargebacks. You initiate refunds to guests yourself; commission already withheld is refunded proportionally where the payment service provider releases it. If a guest disputes a payment with their bank or payment provider (chargeback), you provide us without delay with the evidence needed to contest it, so that it can be submitted within the deadline set by the payment service provider. If the chargeback is finally decided against you, we reverse from your Stripe account the share of the amount transferred to you for that payment (before deduction of our commission) that the chargeback covers, and at the same time refund the commission withheld on that share; you thus bear exactly the share you actually received from that payment. The same applies where the payment service provider finally reverses a payment because of fraud or misuse of the payment instrument. The fee the payment service provider charges for a chargeback is borne by Xentra. If your balance is insufficient, your Stripe account goes negative and is offset against future payouts. A chargeback decided in your favour does not affect you.

Notice of change: § 7 (4) was revised on 10 September 2026. For existing customers the change is announced in text form under § 1 (4) and takes effect six weeks after that announcement; until then the previous version applies to them:

(4) Refunds and chargebacks. You initiate refunds to guests yourself; we refund commission already withheld on a pro-rata basis to the extent the payment provider releases it. You are liable for chargebacks, fraud and any resulting fees; we may offset such amounts against future payouts. You will provide us with the necessary evidence to resolve a chargeback without undue delay.

§ 8 Invoices, owner settlements and tax responsibility

(1) Xentra is not the issuer of your invoices. Guest invoices, owner and manager settlements, credit notes and cancellation documents generated through the platform are exclusively invoices of the customer, or of the invoice sender the customer has configured. Xentra merely provides the technical means to generate, store and send them and does not thereby become a contracting party of your guests or owners, nor the supplier of the underlying service. This does not apply to invoices Xentra issues to you for its own services (§ 6), where Xentra is the issuer.

(2) Duty to check. Before using or sending any generated document you check it for completeness and accuracy, in particular for the mandatory content required by § 14 German VAT Act (UStG), the correct VAT rate, the correct person liable for the tax (standard taxation, small business scheme, reverse charge under § 13b UStG, intra-Community supplies) and the accuracy of the recipient's details. Preset tax rates, country assignments and platform suggestions are aids, not a warranty of fiscal correctness.

(3) Incorrect VAT statement. If a document generated through the platform states VAT incorrectly or without justification, you alone owe that tax under § 14c UStG. Corrections are made exclusively by way of a cancellation or credit note document addressed to the same recipient; a finalised document is neither altered nor deleted.

(4) Number ranges and immutability. Sequential document numbers are assigned per customer account and document type. Finalised documents are immutable; a cancellation creates its own document and therefore, by design, a gap in the original number range, which you must be able to explain to the tax authorities. If you use several invoice senders, you are responsible for keeping the respective number ranges unambiguous and fully traceable.

(5) Retention. Statutory retention of your documents remains your obligation (§ 14b UStG, §§ 147 German Fiscal Code). Xentra is not an audit-proof archiving system within the meaning of the German GoBD principles. You should therefore also keep your documents in your own bookkeeping and export them in good time, in particular before the contract ends.

(6) Electronic invoices. Electronic invoice formats (including ZUGFeRD, Factur-X, XRechnung) are generated according to the state of the art and to the best of our knowledge. This does not constitute a warranty that any particular recipient system, authority or validation service will accept the generated document. If you use transmission to a governmental invoicing system — such as the Italian Sistema di Interscambio via our service provider — Xentra performs the technical forwarding; substantive and timely compliance with your obligations remains with you.

(7) Guest-triggered invoices. If you enable self-service invoicing, the guest can trigger the creation of their invoice themselves. The invoice nevertheless arises in your name and under your responsibility, including the billing address and VAT identification number entered by the guest. Guests cannot amend a generated document; corrections are made exclusively by you via a credit note. At most one invoice per booking is created in this way.

(8) Owner and manager settlements. A preview is a non-binding draft; only finalisation creates a numbered document. The calculation is based exclusively on the parameters you have configured — commission rates and tiers, passed-on portal commission, flat fees and individual items, tourist tax, VAT rates, balance carry-forwards and the selected settlement mode. Xentra does not check whether those parameters match your agreement with the owner or manager and does not owe a substantively correct settlement. A payout document is a statement of payment transactions, not an invoice.

(9) Self-billing. If you create an owner settlement using the self-billing procedure, the recipient's supply is invoiced by you on their behalf. Under § 14 (2) sentence 2 UStG this requires a prior agreement between you and the recipient. You warrant that such an agreement exists. Xentra neither establishes it nor verifies its existence or scope. If the recipient objects to the self-billed document, this must be resolved between you outside the platform; the document thereby loses its effect as an invoice.

(10) No tax advice, no bookkeeping. All calculations, reports and exports — including handover to accounting software or to your tax adviser — are aids and replace neither bookkeeping nor tax or legal advice. Our disclaimer applies in addition. Xentra is not liable for additional tax assessments, interest, late payment or late filing surcharges, fines or other disadvantages arising from the use of generated documents or reports.

§ 9 Tourist tax and local levies

(1) On your instruction, Xentra collects tourist tax, accommodation tax or overnight levies from the guest and forwards the amount to you together with your other revenue. Xentra does not remit this levy to the municipality. Registration, filing, deadlines and remittance to the levying body remain solely your obligation. You are likewise responsible for the configured rates, age and exemption categories, the assessment basis and the question of whether a portal already collects the levy itself.

(2) Service fee. If you activate your own service fee on top of the tourist tax, it is shown to the guest as a separate, VAT-liable item. It is your remuneration, not part of the public levy. You are responsible for ensuring that such a fee is permissible under the law applicable at the location, that it is transparently disclosed to the guest before the contract is concluded, and that it is not excluded by local by-laws. The commission under § 6 applies to the service fee, but not to the tourist tax itself.

§ 10 Guest registration and transmissions to authorities

(1) On your instruction, Xentra transmits registration and guest data to registration portals, tourist tax portals and public authorities. You remain the party subject to the registration duty. Xentra owes the technical transmission, not its timely acceptance: we accept no liability for outages, format changes, rejections or delays on the part of the respective portal or authority. You monitor the transmission status in the platform and follow up on failed registrations yourself.

(2) You collect only the data you are entitled and obliged to collect, and configure your check-in templates accordingly. In particular, under German registration law, identity document data may only be collected from foreign guests. The admissibility of ID copies, signatures, guest card consents and the collection of minors' data is governed by the law applicable at the location and is your responsibility. Xentra does not review the fields you configure for legal admissibility.

§ 11 Access systems and locking technology

(1) Xentra controls connected locking and access systems through the interfaces of the respective manufacturers and generates time-limited access codes. Functioning depends on devices, network connectivity, battery state and the availability of third-party services beyond our control. We give no assurance that a code is valid, transmitted or deleted at any particular moment. You keep an emergency access route for each unit that is independent of the platform, and give your guests a contact channel for malfunctions.

(2) Access codes are security-critical. You pass them only to authorised persons and configure automations so that a code is not disclosed before the authorised period of use. Events from connected devices — such as door openings — may be logged in the platform and viewed there. You inform the persons concerned about such logging, in particular your own staff and service providers.

§ 12 Channel connectivity (channel manager / Channex)

By activating the channel manager integration, you authorise Xentra to use the certified channel manager Channex Ltd. (registered in Ireland, EU) as a sub-processor to transmit availability, rates, master data and reservations between Xentra and the booking portals you select (e.g. Airbnb, Booking.com, Vrbo, Expedia). A Data Processing Agreement (DPA) under Art. 28 GDPR is in place with Channex.

Role split: Xentra orchestrates and maps your data, Channex technically transmits it, and the booking portals remain independent contract partners between you and your guests. The terms, commissions and cancellation rules of each portal continue to apply unchanged.

Host obligations: You are responsible for the accuracy of your listings, prices, availability and restrictions, for maintaining valid portal accounts and for complying with the terms of each connected portal (in particular Airbnb, Booking.com, Vrbo, Expedia). You ensure that you are authorised to transmit the content and personal data in question to Channex and the connected portals.

Liability: Xentra is liable for the proper technical transmission of data to Channex and for processing within Xentra. Xentra is not liable for portal-side outages, ranking decisions, payment processing, content moderation or delays beyond Channex's control. No guarantee can be given that double bookings will be entirely avoided where they result from portal-side latency.

Termination: You can disconnect Channex at any time under Integrations → Channel Manager. Synchronisation stops immediately. Reservations already imported remain in Xentra for the statutory retention periods. Direct connections in the portal dashboards must, if applicable, be removed there separately.

By ticking "I accept the terms of use" in the Channex connection dialog, you expressly accept this section as well as the "Channex (Channel Manager)" section in the Privacy Policy.

§ 13 Guest communication, sending and receiving domains

(1) Messages to guests are sent in your name. You are responsible for the content, timing, recipients and marketing permissibility of a message; this also applies to automatically triggered messages and to messages initiated by third parties via the interface. Xentra does not review content. Delivery, blocking, template approvals and charges of the channels used are additionally governed by the terms of the respective providers, in particular for WhatsApp and SMS.

(2) If you set up your own sending or receiving domain, Xentra sends and receives email under your domain. You are responsible for your entitlement to the domain, the required DNS records and maintaining sender reputation. Such an outbound path is neither a mailbox nor an archive. If you route reception entirely to Xentra, regular reception via your previous provider for that domain is no longer guaranteed; the switch is at your risk.

§ 14 AI-assisted features

(1) Xentra offers features that rely on AI language models, including draft texts, translations, transcription of voice messages, analysis of uploaded documents and automated replies to guests. Results of such features may be incorrect, incomplete or inappropriate. They are suggestions; substantive responsibility for everything stored, published or sent in your name remains with you. Our AI privacy notice describes the processing in detail.

(2) If you enable automated sending of AI replies to guests, you send those messages yourself and without prior case-by-case review. You are responsible for informing your guests that they are interacting with an AI system, as required by Article 50 of Regulation (EU) 2024/1689 (AI Act). We provide a disclosure notice for this purpose which you activate in the settings. The same applies to automatically published guest reviews and other content that goes out in your name without individual approval.

§ 15 Website builder, domains and reviews

(1) If you build a website with Xentra, you are its service provider and the controller in data protection terms. You ensure a complete legal notice, an accurate privacy policy, your own terms and withdrawal instructions where applicable, and any required consent mechanism. Templates and automatically generated legal texts we provide are non-binding samples and not legal advice; you verify their accuracy and completeness for your own case.

(2) You are responsible for all content on your website, your guest pages and your booking flow, including texts, photos, maps and embedded videos. If you take over content from a booking portal or another source, you ensure that you hold the necessary rights. For displayed guest reviews: you are responsible for their provenance, their unaltered reproduction and compliance with the terms of the portal they come from. If we register a custom domain for you, this is done for your account; its availability and renewal are governed by the terms of the respective registry.

§ 16 Public interface and webhooks

(1) By creating an API key or setting up an outgoing webhook, you instruct us to transmit data from your account — including personal data of your guests — to the target system you designate, or to make it retrievable there. You are responsible for choosing the recipient, for its level of data protection and for any data processing agreement that may be required. API keys must be treated like passwords; you revoke them without delay when they are no longer needed or may have been compromised.

(2) We may impose volume limits on the interface, log access and block a key in the event of misuse or risk to operations. Write access — for example to rates or messages — is not locked against competing changes; where changes are concurrent, the last value received prevails. Interfaces may evolve; we announce material changes with reasonable notice.

§ 17 Sub-accounts, service providers and staff data

(1) If you create sub-accounts for cleaning staff, managers, owners or other service providers, you are responsible for the data processed there. This applies in particular to working hours, duty rosters, task durations, uploaded photos and stored pay rates. You independently assess whether and to what extent such processing is permissible under employment and data protection law, whether co-determination rights apply and how you inform the persons concerned.

§ 18 Insurance mediation, damage waiver and deposit

(1) Where Xentra mediates insurance products, it acts as an insurance intermediary under § 34d German Trade Regulation Act; the insurance contract is concluded between the insurer and the policyholder. Only the respective insurer's terms apply. The availability of mediated products is limited to certain countries. Xentra does not decide on cover, benefits or the settlement of a claim.

(2) In addition to insurance, you may offer your guests a damage waiver or require a deposit. A damage waiver is not an insurance product but a contractual arrangement between you and your guest; you are responsible for its design, proportionality and transparent presentation. You decide which variant is offered for which unit.

(4) Xentra is covered by professional liability insurance with ERGO Versicherung AG in the area of insurance brokerage (broker registration no. D-6JBK-A27XW-21, viewable at www.vermittlerregister.info). For guarantee and protection policies in the short-term rental sector, Xentra works with Hiscox SA, German branch, Arnulfstraße 19, 80335 Munich. The policies brokered through Hiscox are subject to the respective insurance terms of the provider.

§ 19 Availability, maintenance and support

(1) We endeavour to keep the platform highly available but do not owe any specific availability quota. Where possible we announce planned maintenance in advance and schedule it during low-demand periods. Outside our responsibility are outages of the internet, of your own systems, and disruptions of connected services, in particular booking portals, payment providers, messaging services, registration and tourist tax portals, and manufacturers of access systems.

(2) We provide support through the channels offered in the application, in German and English. For troubleshooting, our staff may, with your cooperation, capture screen recordings or access your account — logged and time-limited. We do so only to the extent necessary to handle your request or to remedy a malfunction.

§ 20 Rights of use, data and references

(1) For the term of the contract you receive a simple, non-transferable right to use the platform as intended. All rights in the software, design, documentation and trade marks remain with us. The content and data you contribute remain yours; you grant us only the rights we need to provide the service, including storage, transmission to the services you select and the creation of backups.

(2) We may create aggregated and anonymised analyses from the use of the platform and use them to improve and further develop our services, provided that no conclusions can be drawn about you, your guests or individual units. We name you or use your logo as a reference only with your prior consent, which you may withdraw at any time with effect for the future.

§ 21 Liability and damages

(1) Xentra is liable without limitation for damages arising from injury to life, body, or health based on negligent or intentional breach of duty, as well as for damages covered by mandatory statutory provisions.

(2) The Customer shall indemnify Xentra from all third-party claims arising from unlawful use of the services by the Customer or with the Customer's approval, or arising in particular from data protection, copyright, or other legal disputes related to the use of the services. The Customer assumes all reasonable costs incurred by Xentra due to violations of third-party rights, including reasonable legal defense costs. All further rights and claims for damages by Xentra remain unaffected.

(3) Otherwise, Xentra is only liable for breach of an essential contractual obligation (cardinal obligation) and only for the foreseeable, contract-typical damage. Liability is limited to the foreseeable, contract-typical damage at the time of conclusion of the contract.

(4) Xentra expressly accepts no liability for damage caused by faulty data extraction, incorrect calculations, AI-generated content or the use of the information provided for tax, legal or financial decisions. This applies in particular to generated invoices, credit notes, cancellation documents and owner settlements, to VAT, commission and tourist tax calculations, and to reports and exports. You are obliged to verify all results yourself.

§ 22 Term, termination and data export

(1) The contract duration is determined by the selected plan. Unless otherwise agreed, the contract is automatically renewed for the respective contract period if it is not terminated with one month's notice before the end of the contract period.

(2) The right to extraordinary termination for good cause remains unaffected.

(3) Termination requires text form (email is sufficient). Until the contract ends you can download your data at any time using the export functions provided; this applies in particular to invoices, settlements and booking data you are required by law to retain. After the contract ends we delete your data in accordance with our data processing agreement, unless a statutory retention obligation prevents this. On request we provide you with an export in a common machine-readable format before deletion.

§ 23 Confidentiality and data protection

(1) The contracting parties undertake to treat all confidential information of the other party that became known to them in the course of the initiation and performance of the contract as confidential and to use it only for the purposes of this contract.

(2) The processing of personal data is carried out in accordance with our privacy policy and the provisions of the GDPR. Insofar as Xentra processes personal data on behalf of the Customer, a Data Processing Agreement (DPA) will be concluded if required.

§ 24 Right of withdrawal for consumers

(1) If you enter into the contract as a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded. To exercise your right of withdrawal, you must inform us — Stellar Tourism Innovations GmbH, Torstrasse 105-107, 10119 Berlin, hello@myxentra.com — by means of a clear statement (e.g. a letter or email) of your decision to withdraw from this contract. To meet the deadline it is sufficient that you send your notification before the period expires.

(2) Consequences of withdrawal: If you withdraw from this contract, we must reimburse all payments received from you without undue delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal. If you requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the point of withdrawal.

(3) Expiry of the right of withdrawal: In the case of a contract for the provision of services, the right of withdrawal expires if we have fully performed the service and only began performance after you gave your express consent and at the same time confirmed your awareness that you lose your right of withdrawal upon full performance of the contract by us.

§ 25 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) Should individual provisions of these GTC be or become invalid, this does not affect the validity of the remaining provisions (severability clause). The invalid provision shall be replaced by one that comes closest to the economic purpose of the invalid provision.

(3) Payments, bookings and purchases in connection with the platform are to be processed through the functions provided for that purpose. For transactions processed outside the platform or via unauthorised third parties we can neither provide records nor assist in disputes, and we accept no liability for them.

(5) Where there is justified suspicion of fraudulent use, abuse of the platform or breach of applicable law, we may terminate the contract for cause. Before terminating we give you an opportunity to comment, unless this is precluded by imminent danger, a legal obligation or imminent harm to third parties. § 5 paragraph 2 remains unaffected.

(6) Force majeure. Events beyond our control — in particular natural events, industrial action, official orders, wide-area network or power failures and prolonged disruptions of essential third-party providers — release us from our obligation to perform for their duration. We inform you without undue delay and resume performance as soon as possible. If the disruption lasts longer than 30 days, either party may terminate the affected part of the service.

(7) The place of performance for all services and the place of jurisdiction for all disputes arising from and in connection with this contract is Berlin, insofar as the Customer is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in the Federal Republic of Germany.

(8) You may transfer your rights and obligations under this contract to a third party only with our prior consent; consent may not be withheld without good reason. You may set off against our claims only with undisputed claims or claims established by a final court decision. The contract language is German; versions in other languages serve comprehension. In the event of discrepancies the German version prevails, unless mandatory law of your country of residence provides otherwise.