Xentra
    Communications

    Every message, every channel, one inbox

    Unified inbox, AI bot, automated messaging, and guest CRM - manage all guest communication from one powerful hub.

    Communications dashboard

    Unified Messaging Inbox

    All guest messages from WhatsApp, email, and SMS - reply from one place, never miss a message.

    AI Messaging Bot

    Autonomous AI that handles guest conversations 24/7 - answers FAQs, processes requests, and escalates complex issues.

    Guest CRM

    Unified guest profiles with booking history, preferences, communication logs, and loyalty tracking.

    Automation

    Set it once, delight every guest

    Trigger automated messages at key moments - from booking to review request.

    • Booking confirmation, pre-arrival, and check-in instructions
    • Mid-stay check-up and check-out reminders
    • Automated review request at the perfect time
    • Reusable templates with dynamic variables
    Automation
    CRM & Profiles

    Know your guests, build relationships

    Unified guest profiles with full booking history and communication logs.

    • Automatic guest profile creation from bookings
    • Communication history across all channels
    • Guest preferences and special requests tracking
    • Loyalty insights for repeat booking campaigns
    CRM Communication
    24/7
    AI Bot Availability
    < 30s
    Avg. Response Time
    20+
    Languages Supported
    100%
    Message Coverage

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