Xentra
    FAQ

    Frequently Asked Questions

    Find answers to the most common questions about Xentra.

    General

    What is Xentra?
    Xentra is an all-in-one vacation rental management platform that combines rental management, guest communication, CRM, accounting, integrations, and AI in one powerful tool.
    Who is Xentra for?
    Xentra is built for vacation rental managers, property management companies, and hosts who want to streamline their operations and grow their business.
    Is Xentra available in my country?
    Yes! Xentra is available worldwide. The app is available in 6 languages, and you can take guest payments in one of 9 currencies.

    Features

    Can I manage multiple properties?
    Absolutely. Xentra is built for multi-property management with a unified calendar, bulk operations, and portfolio-wide KPIs.
    Does Xentra support automated guest messaging?
    Yes. You can set up automated message templates, scheduling rules, and even use our AI-powered messaging bot.
    Can I scan invoices with Xentra?
    Yes! Our accounting module includes AI-powered invoice scanning for incoming invoices, plus outgoing invoice generation for guest billing.

    Integrations

    Which PMS systems can I connect?
    Xentra connects with Smoobu, Hostaway, Beds24, Lodgify, Smily and iLoca. Hospitable, Hostfully, Octorate and V-Office are coming soon.
    Is Xentra a channel manager?
    Yes - channel management is built into Xentra. Booking.com, Airbnb, Vrbo, and the Expedia network all sync from a single rate sheet with two-way updates. You can also drive direct bookings without OTA commission through the built-in booking widget on your own domain.
    Does Xentra support smart locks?
    Yes. We integrate with Nuki, Igloohome, Salto, and other smart lock systems for automated access control.

    Pricing & Billing

    Is there a free trial?
    Yes! Start with a free trial - no credit card required.
    Are there long-term contracts?
    No. You can cancel your subscription at any time.
    What payment methods do you accept?
    We accept all major credit cards and SEPA direct debit.

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