Online Check-in with ID Verification & Guest Registration

You manage 25 apartments in Spain. Every guest needs to be registered with the authorities through SES.Hospedajes. That's potentially 25 manual submissions per day in peak season. Each requires the guest's passport number, nationality, date of birth, and arrival date - typed into a government portal with a 1990s interface. One typo and you get a fine.

Xentra's Online Check-in module automates most of the process - from ID verification to guest registration to tourist tax collection.

What Gets Automated

Guest data collection - name, email, phone, nationality, date of birth, passport/ID photo
ID verification - document check via Stripe Identity extracts name, document number, and expiry date
Biometric matching - optional selfie check via Stripe Identity confirms the person matches the document
Guest registration - submission to the authorities in Italy, Spain, Portugal, and 13 more countries via the Chekin add-on
Tourist tax calculation & collection - calculated per guest, collected via credit card during check-in
Digital rental agreements - custom clauses, e-signature, cloud storage
Statistics and Meldeschein - ISTAT (Italy) via Chekin, plus a direct connection to AVS, the Meldeschein system of spa and tourism administrations in Germany and Austria
E-invoicing - sending to Italy's SDI via Fatture in Cloud (coming soon)

Guest Registration: AVS Direct, 15+ Countries via Chekin

Through the Chekin add-on, Xentra submits guest registrations to the authorities in Italy, Spain, Portugal, and 13 more countries. Germany and Austria are covered by a direct connection to AVS:

Spain - SES.Hospedajes (via Chekin)
Italy - Alloggiati Web and ISTAT (via Chekin)
Portugal - guest registration via Chekin
Germany and Austria - AVS Meldeschein (direct connection)
13 more countries - via Chekin

Registration data is taken from the check-in form and submitted automatically. No manual portal submissions, no retyping.

Real-Life Example: The Multi-Country Manager

You manage properties in Barcelona (Spain), Rome (Italy), and Lisbon (Portugal). Each country has different guest registration requirements, different statistics authorities, and different tourist tax rules. Without automation, you'd need to know three different government portals, three different data formats, and three different deadlines.

With Xentra: guests complete a single online check-in form. Xentra handles the rest via Chekin - submitting to SES.Hospedajes for Spain, Alloggiati Web for Italy, and the Portuguese authorities for Lisbon. Tourist tax is calculated with the rules you set for each property and collected during check-in. ISTAT statistics for Italy are reported automatically too.

Tourist Tax: Calculated and Collected Automatically

Tourist tax varies by country, region, accommodation type, guest age, and length of stay. Xentra calculates the amount per guest per night based on your rules - seasons, age groups, and exemptions (children, business travelers, long-stay) - and collects payment via credit card during the online check-in flow. You export the totals for municipal reporting.

Digital Rental Agreements

Build property-specific contracts with a clause editor: house rules, cancellation policy, liability terms, and custom clauses. Guests sign digitally during check-in. Signed agreements are stored in the cloud and linked to the booking.

Multi-Language Check-in Forms

Forms auto-detect the guest's browser language and are available in 7 languages: German, English, French, Spanish, Italian, Dutch, and Polish. Guests complete check-in in a few minutes from their phone.

Key Benefits

Save time on guest registration for every booking
Automatic submissions via Chekin and AVS replace manual portal entries
Tourist tax is calculated, collected, and tracked automatically
ID and selfie verification via Stripe Identity reduces fraud risk
Digital agreements are signed during check-in, without paperwork
Documents stored for a configurable retention period - searchable and exportable

"Complete check-in from your phone in a few minutes - no forms at the property. Pay tourist tax online. Scan your passport, take a selfie, done."

Automate guest check-in and registration across the countries you operate in. Start your free Xentra trial today.