Online Check-in
Digital check-in, guest registration and tourist tax
Complete digital check-in with ID verification, selfie matching, digital rental agreements and guest registration. Direct connections to AVS, Feratel, Tramino and WinTOP for spa and tourism administrations in Germany and Austria. Registration in Italy, Spain, Portugal and 13 more countries via the optional Chekin add-on. Tourist tax calculation and collection at check-in and a digital guestbook - all built in.
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What you gain
Every feature creates value for both sides - you and your guests.
For the Host
Streamlined guest registration across Europe and beyond
- Guest registration from the check-in data saves typing at every booking - for larger portfolios that adds up quickly.
- Registration slips are prepared and submitted automatically - less manual uploading to authority portals.
- ISTAT reporting for Italian properties runs through Chekin - helping you keep up with monthly submissions.
- Tourist tax is calculated and collected from guests during check-in - no more cash handling or manual calculations.
- The ID and selfie check reduces the risk of fraud.
- Rental agreements are signed digitally before arrival, without paperwork at the door.
- All documents stored in the cloud with a retention period you set.
- Collected tourist tax is tracked per booking, ready for your statement to the municipality.
For the Guest
Smooth, paperless arrival in any country
- Check in ahead of time on your phone - no more forms at the property.
- The check-in form is available in 7 languages - guests choose their language.
- Pay tourist tax online during check-in - no cash needed on arrival.
- Digital signature for rental agreements - no awkward paper signing when you arrive tired.
- ID verification is quick and secure - scan your passport, take a selfie, done.
- All your documents are stored digitally - request a copy anytime.
How it works
A step-by-step look at the experience.
Configurable check-in forms with: guest name, email, phone, nationality, date of birth, ID/passport photo upload, selfie matching via Stripe Identity, arrival time, number of guests (adults/children), vehicle registration, and digital signature for rental agreements.
Guest registration: direct connections to AVS, Feratel, Tramino and WinTOP, the Meldeschein systems used by many spa and tourism administrations in Germany and Austria. Italy (Alloggiati Web), Spain (SES.Hospedajes), Portugal and 13 more countries are covered through the optional Chekin add-on.
Registration data is prepared automatically from the check-in form, so you no longer type guest details into authority portals.
Statistics: for Italian properties, ISTAT reporting runs through Chekin together with the Alloggiati Web registration.
Tourist tax calculation considering country, region, accommodation type, guest age, length of stay, and local exemptions. Guests can pay tourist tax directly during online check-in via credit card.
ID verification via Stripe Identity: guests scan their passport, ID card or driver's license and take a selfie that is matched to the document. Each check costs €2.
Customizable rental agreements with clause editor - add property-specific rules, cancellation policies, house rules, and liability terms. Guests sign digitally during check-in, documents are stored in the cloud.
Guest data from check-in flows straight into the booking, the guest profile and the guest invoice.
Digital guestbook with a configurable retention period (up to 5 years) to match each country's requirements. Searchable, filterable, and exportable.
Multi-language check-in forms: the form opens in the guest's language - German, English, French, Spanish, Italian, Dutch or Polish.
Feature deep dive
Detailed look at every capability within Online Check-in.
Check-in Form Builder
Create check-in form templates with freely configurable fields. Required fields: name, nationality, ID photo. Optional: selfie matching, arrival time, vehicle, digital signature, custom fields. Different templates per property or country.
ID Verification (Stripe Identity)
Guests photograph their ID or passport and take a selfie. Stripe Identity checks the document and matches the selfie to it, and you see the result on the booking. €2 per check.
Guest Registration
Direct: AVS, Feratel, Tramino and WinTOP (Germany and Austria). Via the Chekin add-on: Italy (Alloggiati Web), Spain (SES.Hospedajes), Portugal and 13 more countries. Registration data comes straight from the check-in form.
Statistics Reporting
For Italian properties, ISTAT statistics are sent through Chekin together with the Alloggiati Web registration.
Tourist Tax Calculation & Collection
Auto-calculate tourist tax per guest per night based on country, region, accommodation type, and guest age. Exemptions for children, business travelers, or long-stay guests. Collect payment during check-in via credit card. Track and export for municipal reporting.
Digital Rental Agreements
Clause editor to build property-specific contracts. Add house rules, cancellation policy, liability terms, and custom clauses. Guests sign digitally during check-in. Signed agreements stored in the cloud and linked to the booking.
Guest Invoices
Guest invoices are created in Xentra's invoicing from the booking and check-in data, as ZUGFeRD / Factur-X e-invoices.
Digital Guestbook & Storage
Digital guestbook with all entries from check-in forms. Retention period configurable per country (up to 5 years). Search, filter, export, and present during audits or inspections.
Multi-Language Forms
Check-in forms open in the guest's browser language: German, English, French, Spanish, Italian, Dutch or Polish.