Access Log & Audit

Complete security tracking

Complete history of every door event - who accessed which property, when, and via which method (PIN, app, manual). Unified log across all device brands (Nuki, Ring, Seam). Essential for security documentation and cleaning team verification.

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Full access historyMulti-brand unified logTeam access trackingExportable reportsBattery & offline alerts

What you gain

Every feature creates value for both sides - you and your guests.

For the Host

Full accountability and security documentation

Know exactly who entered every property and when - essential for security and liability.

Cleaning verification: confirm that your cleaning team arrived and completed the turnaround by checking access times.

Insurance documentation: in case of damage or theft, the access log provides timestamped evidence of who accessed the property.

Property owner reports: show owners exactly how their property is being managed, including access events.

Proactive battery alerts prevent lock failures that would leave guests stranded.

For the Guest

Secure, monitored access

Your access code works only during your stay - no one else can use it after checkout.

The access log ensures only authorized people enter the property during your stay.

If something goes missing, the timestamped log helps resolve the situation quickly.

How it works

A step-by-step look at the experience.

Every door event is logged: timestamp, device, action (lock/unlock/open/close), method (keypad PIN, app, auto-lock, manual), and associated person (guest, cleaner, maintenance).

Events from all device brands (Nuki, Ring, Seam-connected devices) appear in a single, unified timeline.

Filter by property, device, date range, action type, or person to find specific events quickly.

Separate permissions for cleaning staff and maintenance teams - they have their own access tokens that are tracked independently.

Export access logs to CSV or PDF for legal documentation or property owner reports.

Battery alerts and offline status warnings help you proactively prevent access failures.

Feature deep dive

Detailed look at every capability within Access Log & Audit.

Unified Timeline

All access events from all devices in one scrollable timeline. Each entry shows: time, device name, action icon, method, and associated person (if known). Color-coded by action type.

Filtering & Search

Filter by: property/unit, device, date range, action type (lock/unlock/motion), person (guest/cleaner/host). Full-text search across event descriptions.

Team Access Tracking

Sub-accounts for cleaners and maintenance have their own access tokens. When they unlock a door, the event is tagged with their name and role. Separate from guest access.

Export

Export filtered access logs to CSV or PDF. Includes all event details, timestamps, and associated metadata. Useful for insurance claims, legal documentation, and owner reports.

Alerts & Monitoring

Configurable alerts: low battery warning, device offline, unusual access patterns (e.g., access outside booking window). Alerts appear in Xentra notifications and optionally as email/push.

Smart Lock Hub Pricing & Revenue

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Access Log & Audit

What you gain

For the Host

For the Guest

How it works

Feature deep dive

Unified Timeline

Filtering & Search

Team Access Tracking

Export

Alerts & Monitoring

More in Operations

Visual Calendar

Unit Management

Booking Overview

Tasks & Cleaning

Nuki Integration

Ring Integration

Smart Lock Hub

Pricing & Revenue

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